Creative Glasgow Privacy Notice

Last Updated November 2024

This Privacy Notice for Creative Glasgow (‘we’, ‘us, or ‘our’), describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), including when you:

• Visit our website at http://www.creativeglasgow.co.uk, or any website of ours that links to this Privacy Notice
• Use Creative Glasgow, a membership organisation for the creative and cultural sectors in Greater Glasgow. Creative Glasgow is a Limited Company with Charitable Status, registered in Scotland with the Office of the Scottish Charity Regulator (OSCR) (SC053016).
• Engage with us in other related ways, including our marketing activities and events

Questions or concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed in keeping with all relevant legal requirements, including the UK General Data Protection Regulations (GDPR). If you do not agree with our policies and practices, please do not use our services. If you still have questions or concerns, please contact us at admin@creativeglasgow.co.uk

What personal information do we process?

We collect personal information that you voluntarily provide to us. This may include the following: names, email addresses, job titles, usernames, passwords, contact preferences, contact information, date of birth, and authentication data.

When you visit, use, or navigate our services, we may process personal information depending on how you interact with us and the Services we provide, the choices you make, and the features you use. You must notify us of any changes to personal information.

We do not process sensitive personal information (for example your racial or ethnic origins, sexual orientation, or religious beliefs) through this website. We also do not collect any information about you from third parties.

Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you use our services. Like many businesses, we also collect information through cookies and similar technologies.

How do we process your information?

We process your information to provide, improve, and administer our services, communicate with you, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

The UK General Data Protection Regulation (GDPR) requires us to explain the valid legal bases we rely on in order to process your personal information. In our case this includes:

•  Consent: we may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a contract: We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing services to you.

Creative Glasgow are the ‘data controller’ for the purposes of this Privacy Notice. We determine the means and/or purposes of the data processing we perform.

We may, from time to time, share information in specific situations with third parties. This includes vendors, consultants and third-party service providers who perform services for us on our behalf and require access to such information to do that work. Contracts will be in place to safeguard your personal information. We may also use cookies and other tracking technologies to collect and store your information, this includes allowing third parties to access this data for the purposes of online analytics (such as Google Analytics).

How do we keep your information safe?

We only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law (for example for accounting, reporting or other legal requirements). We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. If this occurs we have a legal obligation to inform the Information Commissioner https://ico.org.uk/

What are your rights?

You have the right, under the UK GDPR, to (1) request access and obtain a copy of your personal data; (2) to request rectification or erasure; (3) to restrict the processing of your personal information; (4) request data portability to another service; and (5) not to be subjected to automated decision-making.

How to contact us?

For any questions relating to our storage or processing of your personal data please contact us at admin@creativeglasgow.co.uk

Or write to us at

Creative Glasgow
Civic House
24 Civic Street
Glasgow
G4 9RH